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TERMS & CONDITIONS

Effective 27 May 2026

1. Introduction

Welcome to www.luxiaojun.co.za (“the Website”), operated by Dyel Distribution (Pty) Ltd (“we”, “our”, “us”).

By accessing or using this Website, or by placing an order through it, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Website or place orders.

2. Company information

  • Business name: Dyel Distribution (Pty) Ltd t/a Luxiaojun SA
  • Website: www.luxiaojun.co.za
  • Email: sales@luxiaojun.co.za
  • Location: Gauteng, South Africa
  • Hours: Monday–Friday, 09:00–17:00 SAST

3. Products and services

We sell weightlifting shoes, apparel, accessories and related products through this e-commerce platform as the authorised South African distributor for Luxiaojun.

All products are subject to availability. We reserve the right to discontinue products, limit quantities, modify pricing, or refuse or cancel orders without prior notice.

4. Pricing

All prices are in South African Rand (ZAR) and include VAT where applicable. Delivery within South Africa is included in the displayed price unless otherwise stated. Prices are subject to change without notice.

Errors in pricing or product descriptions may occur. We reserve the right to correct such errors and cancel affected orders, refunding any payment received in full.

5. Orders

An order placed through the Website constitutes an offer to purchase. Order confirmation emails do not constitute final acceptance — acceptance occurs when we dispatch the goods.

We reserve the right to:

  • Accept or reject any order
  • Cancel orders for suspected fraud
  • Cancel orders due to stock shortages
  • Request additional verification before processing

6. Payment

Payments are processed securely through PayFast (a Network International company), an authorised South African payment service provider. Available methods include credit/debit cards, Instant EFT, Capitec Pay, SnapScan, Zapper, and Apple/Google Pay.

We also accept manual EFT (Electronic Funds Transfer) directly into our business account, with proof of payment emailed to sales@luxiaojun.co.za.

By placing an order you warrant that you are authorised to use the payment method and that the information you provide is accurate. We do not store payment card information on our servers; all card data is handled by PayFast.

7. Delivery and shipping

We deliver only within South Africa. In-stock items are typically dispatched within 2–3 working days of payment confirmation. Pre-order items ship in 3–4 weeks.

Delivery is via PostNet Locker or Courier Guy Locker (customer choice). Delivery times are estimates and may vary with courier operations, public holidays and remote locations. Risk in the goods passes to the customer upon delivery.

Full details are set out in our Shipping & Returns Policy.

8. Returns and refunds

Returns and refunds are subject to our Shipping & Returns Policy and applicable South African consumer legislation, including:

  • Section 44 of the Electronic Communications and Transactions Act (cooling-off period)
  • Section 56 of the Consumer Protection Act (defective goods)

Refunds are processed within reasonable time of the returned goods being received and inspected. For PayFast orders, refunds are issued back to the original payment method through PayFast. For EFT orders, refunds are made via EFT to the originating bank account.

9. Product use and liability

Weightlifting and fitness equipment should be used correctly, safely, and under appropriate supervision where necessary. Customers use products at their own risk.

Dyel Distribution (Pty) Ltd shall not be liable for injury, loss, damage, or indirect or consequential damages arising from misuse of products. Nothing in these Terms excludes any liability that cannot legally be excluded under South African law.

10. Intellectual property

All Website content — including logos, images, product descriptions, branding, graphics and design — is the property of Dyel Distribution (Pty) Ltd or its licensors. No content may be copied, reproduced, or distributed without written permission.

11. Acceptable use

You agree not to:

  • Use the Website unlawfully
  • Attempt unauthorised access to any system or account
  • Interfere with Website functionality
  • Upload malicious code
  • Use the Website fraudulently

We reserve the right to suspend access and refer matters to law enforcement for any violation of this section.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which sets out what personal information we collect, why, and your rights under the Protection of Personal Information Act (POPIA).

13. Third-party services

The Website integrates with third-party services including PayFast (payments), Resend (email notifications), Supabase (data storage), Vercel (hosting), and courier providers (PostNet, Courier Guy). We are not responsible for the availability or practices of these providers, but we only work with reputable suppliers and review their compliance with applicable data-protection law.

14. Disclaimer

The Website and its contents are provided “as is” without warranties of any kind, express or implied. We do not guarantee uninterrupted Website availability, error-free operation, or that all content is accurate at all times.

15. Limitation of liability

To the maximum extent permitted by South African law, Dyel Distribution (Pty) Ltd shall not be liable for indirect or consequential damages, loss of profit, data loss, or business interruption arising from use of the Website or products sold.

16. Dispute resolution

Any dispute should first be raised with us by email at sales@luxiaojun.co.za. Unresolved complaints may be referred to:

17. Governing law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.

18. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Changes become effective upon publication on the Website. The current version is indicated by the effective date at the top of this page. Orders placed before a change remain governed by the version in force at the time of order, as recorded against each order.

19. Contact

Dyel Distribution (Pty) Ltd
Email: sales@luxiaojun.co.za
Gauteng, South Africa